Terms of service

Welcome to Shurooq Mart!
By using our website and placing an order with us, you agree to the terms and conditions outlined below. Please take a few minutes to read them carefully.

 Using Our Website

When you shop with Shurooq Mart, you agree to:

  • Provide accurate and up-to-date information during checkout.

  • Use our website only for lawful purposes and in a respectful way.

  • Not misuse or attempt to interfere with our website’s functionality.

We reserve the right to refuse or cancel orders if we suspect fraud, misuse, or incorrect information.

 Pricing & Availability

  • All prices on our website are listed in Saudi Riyals (SAR).

  • Product prices and availability may change without notice, but we always strive to keep everything up to date.

  • If an item becomes unavailable after your order, we’ll contact you immediately to offer a replacement or a full refund.

 Orders & Delivery

  • We provide free delivery across all of Saudi Arabia within 3 to 5 business days.

  • Delivery times may vary slightly depending on your location or during peak periods.

  • If there’s ever a delay, our team will update you as soon as possible.

 Payment Terms

We currently accept Cash on Delivery (COD) for all orders.
Please ensure you have the exact amount ready when receiving your package.

 Returns & Refunds

We offer 7-day free and easy returns and a 2 day refund process once the item is received and checked.
Please see our full Return & Refund Policy for complete details.

 Limitation of Liability

While we do our best to ensure accuracy and reliability, Shurooq Mart cannot be held responsible for:

  • Minor delays in delivery due to factors beyond our control

  • Inaccuracies in product im