Privacy Policy

Welcome to Shurooq Mart!
Your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop with us.

 Information We Collect

When you shop on our website, we may collect the following details:

  • Personal details such as your name, phone number, and delivery address

  • Order information like the products you purchase

  • Contact details you provide when reaching out to us (WhatsApp or Email)

  • Device and usage information to help us improve your shopping experience (for example, pages visited, or time spent on the site)

 How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase or any issues

  • Provide customer support and updates

  • Improve our services and user experience

  • Send you special offers or updates (only if you choose to receive them)

We never sell or share your personal information with third parties for marketing purposes.

 Protecting Your Data

We take your privacy seriously.
Your data is stored securely, and we use trusted systems to protect your personal information from unauthorized access, loss, or misuse.

Only authorized team members have access to customer information and only for order or support purposes.

 Sharing Information

We may share limited information with:

  • Delivery partners to fulfill your order

  • Payment and logistics services (where needed) to complete transactions safely

These partners are required to keep your information safe and use it only for service purposes.

 Your Rights

You can:

  • Request to see the data we hold about you

  • Ask us to correct or delete your information

  • Opt out of marketing messages anytime

Just contact us  we’ll handle it quickly and politely.

📞 Contact Us

If you have any questions about our Privacy Policy or how we handle your information, please reach out: