Shipping policy

Welcome to Shurooq Mart  where shopping is simple, fast, and worry free!
We’re proud to offer free delivery all across Saudi Arabia, so you can enjoy your order without any extra cost.

 Delivery Coverage

We deliver to all regions of the Kingdom of Saudi Arabia (KSA)  cities, towns, and even remote areas.
Our goal is to make sure everyone can enjoy shopping with Shurooq Mart, wherever you are.

 Delivery Time

  • Orders are delivered within 3 to 5 business days after confirmation.

  • You’ll receive updates once your order is shipped so you can track your package.

  • During holidays or high demand periods, delivery times may be slightly longer  but we’ll always keep you informed.

 Shipping Charges

Good news!
Shipping is 100% FREE on all orders  no minimum spend required.

 Order Tracking

Once your order is processed and shipped, you’ll receive a message with delivery details or tracking information (if applicable).
Our delivery partners will also contact you before arriving to make sure your package reaches you smoothly.

 Delivery Attempts

If you’re not available during delivery, our courier will try again or contact you to reschedule.
Please make sure your phone number and address are entered correctly to avoid delays.

 Order Issues

If your package is delayed, missing, or arrives damaged, don’t worry we’ve got you covered.
Just reach out to us through WhatsApp or Email, and our team will resolve it quickly.

📞 Contact Us

Need help with your order or delivery?
We’re always happy to assist!